Shipping & Returns
It generally takes between 1-2 Business Days for your orders to be processed.
And once we have shipped your package we will send you a tracking no.
7-10 business days for international.
Log into your account through the online store, check out the fulfilment status against your recent order. If the order has been fulfilled, click onto the order information & you can find your tracking information here.
If you don’t have an account
As soon as your order has been fulfilled, you’ll receive a shipping confirmation email titled “Your order is on the way”.
You will then be able to track your order through the tracking link on the email. If you haven’t received an email yet, not to worry! Your order will usually take around 24-48 hours to be dispatched.
*Please note, tracking can take around 24-48 hours to update after dispatch
We hope you are satisfied with all your purchases from Optimum Review. However, if you find an item is not quite right for you, or is no longer required, Please send us an email on: Orders@optimumreview.com within 1 week of the delivery date with the following:
- Order name and number
- Pictures of the item received
Please note that we accept returns for unpackaged items and the return fee will be on your charge. (Please keep a tracking number ad receipt of our returned item).
Unfortunately, we currently don’t offer exchanges. In order to make the returns process as efficient as possible, we only offer refunds.
We are so sorry to hear you have received a faulty item! Please send us the following info:
- Your Order Number
- Item Name
- Photos that show:
- Product fault as clearly as possible
- Full-length photo of the item
- The Gymshark logo and label
In this case sending the faulty item back to us will be on our charge,(Please keep a tracking number ad receipt of our returned item).
If your item was damaged on delivery, please get in touch with us within 7 days with photographic evidence so that we can get it sorted for you.